General information

Where is the library?
Alfred:       The Ian Potter Library, Ground Floor, AMREP Building
Caulfield:   Health Sciences Library, Ground Floor, Building 10, Breezeway

When is the library staffed?
Alfred:       8:30-5:00 Mon-Fri
Caulfield:   9:00-5:00 Mon/Tue/Thu

How do I access the library after hours or 24/7?
Alfred:      request ID badge or proximity card
Caulfield:  request door keypad code or page Security 66761

Who can join the library?
Current staff and students of Alfred Health, Baker Heart & Diabetes Institute, Burnet Institute, and Monash & La Trobe university departments based at an Alfred Health site

How do I join the library?
Bring your ID Badge to either library and fill in the Registration Form to obtain a barcode & PIN

Loans

How many items can I borrow and for how long?
Up to 10 items: 4 weeks
Exceptions: 2 and 7 day loans, reserve, reference, periodicals

Can I pickup/return items to either site?
Yes - use Catalogue to select pickup location
Return to either the Alfred or Caulfield

How do I reserve items?
Use your barcode & PIN to reserve items online via http://alfred.spydus.com
​You will receive an email when the reserved item is available for pickup

How do I renew my loans?
Use your barcode & PIN to renew loans online via http://alfred.spydus.com
​You will receive a reminder email 2 days prior to the item due date
3 renewals

Electronic and offsite access

How do I access resources when offsite?
Create an Athens login when you are onsite
You can use either a work or private email address
Your Athens activation link will be emailed to you; confirm this onsite and create a password
​To access resources when offsite go to MyAthens and insert your username and password

How do I reset my Athens password?
You can reset your password here

How do I access the Journals List when onsite?
Use the Find a Journal button on the Home page

How do I access ebooks?
There are two choices of links in the catalogue for onsite and offsite access under the Electronic Access banner:
"Click here to access full text online" (for onsite)
​"Click here to access full text online using Athens login" (for offsite)
​Works with computers and smart devices
Special eReader devices are not required

Other services

How do I obtain help with a literature search?
Phone or email the library to discuss your information needs and time frame

How do I request articles/books not held in the library?
Check the Journals List before requesting via Document Delivery

How do I register for free WiFi access?
Bring your device to the Loans Desk at the Ian Potter Library for specific instructions; not available at Caulfield

How do I book to attend training?
Click on Our Services to access links to the training schedule; book directly with either library