General information

Where is the library?
Alfred:       The Ian Potter Library, Ground Floor (currently closed for redevelopment)
Caulfield:   Health Sciences Library, Ground Floor, Building 10

How can I contact the library staff?
Contact the library staff on 9076 3042, library@alfred.org.au

How do I access the library after hours or 24/7?
Alfred:      no access
Caulfield:  request door keypad code (9076 3042) or page Security 66761

Who can join the library?
Current staff and students of Alfred Health, Baker Heart & Diabetes Institute, Burnet Institute, and Monash & La Trobe university departments based at an Alfred Health site

How do I join the library?
Fill in the Registration Form to obtain a barcode & PIN

Loans

Can I borrow items?
Yes - items can be borrowed from the Caulfield Hospital library
Yes - Kindles can be borrowed at the Alfred Hospital 

How many items can I borrow and for how long?
Up to 10 items: 4 weeks
Exceptions: 2 and 7 day loans, reserve, reference, periodicals

How do I reserve items?
Use your barcode & PIN to reserve items online via the catalogue
​You will receive an email when the reserved item is available for pickup

How do I renew my loans?
Use your barcode & PIN to renew loans online via My Library Login
​You will receive a reminder email 2 days prior to the item due date
3 renewals

 Electronic and offsite access

How do I access resources when offsite?
Register for an OpenAthens login when you are onsite
You can use either a work or private email address
Your OpenAthens activation link will be emailed to you; confirm this onsite and create a password
​To access resources when offsite go to OpenAthens and insert your username and password
OpenAthens does not provide access to Uptodate, see registration info below

How do I reset my OpenAthens password?
You can reset your password here

How do I access ebooks?
Ebooks can be found by searching the catalogue and refining your search to Titles available online
Ebook records have links for onsite access "Click here to access full text online";
and offsite access ​"Click here to access full text online using Athens login"

How can I view ebook chapters as pdfs when using Clinicalkey?
To view book chapters in pdf format Clinicalkey requires users to be logged with a personal registration
Register a personal account when using an Alfred Health PC

How do I register to use Uptodate remotely or via APP?
Create an account on www.uptodate.com while using an Alfred Health PC
Download Uptodate app for your phone and login using account details 

Other services

How do I obtain help with a literature search?
Phone or email the library to discuss your information needs and time frame

How do I request articles/books not held in the library?
Check the Journals List before requesting via Document Delivery

How do I book to attend training?
Click on Our Services to access links to the training schedule; book directly with either library